How to Fix “Connection to Server Was Reset” Error in 5 Easy Steps?

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Numerous individuals have shared their disappointment and frustration at being met with the unpleasant notice, “The connection to server was reset”. Should this be the scenario, you are not isolated in your plight.

Several people need help accessing their email inboxes or online content. How might one go about resolving the predicament outlined in this notice?

With technology integrated into our daily routines, web access has evolved from a luxury to a fundamental necessity. Even with how essential technology has become, we may sometimes face technical difficulties and bugs that hinder our online tasks.

The notification of a reset connection with the server can be a source of annoyance for some people.

The following discussion will investigate the root factors contributing to this error message and provide actionable guidance.

Figuring out the reason behind the problem and developing the skills needed to resolve it will allow you to effortlessly restore access to your server and continue your online pursuits without difficulties, irrespective of your technological know-how or novice status.

We will endeavour to identify the root cause of this persistent problem and promptly restore your operations.

Understanding Server Connection Issues

What is is a server used by AT&T to handle incoming emails. Users who access their AT&T email accounts through various email clients or web browsers interact with the server.

Common Connection Problems

Issues with server connections can manifest in various ways, including slow loading times, error messages, and sudden disconnections. The “Connection to Server Was Reset” issue is one such problem that can disrupt the email service.

Possible Causes of the Reset

Network Congestion

It is one of the key causes of such an error. When a server receives many requests simultaneously, it may need help handling all the connections. As a result, certain connections are reset, resulting in an error notice.

Firewall or Antivirus Interference

Firewalls and antivirus software are crucial in protecting our systems from malicious attacks. However, sometimes they can be overprotective and mistakenly block legitimate server connections. This can trigger the “ Connection Reset” error messages. 

Browser Issues

Specific browser-related issues can also lead to this error. Outdated browsers, misconfigured settings, or incompatible extensions can interfere with the server connection, resulting in an error message.

Server-side Problems

Sometimes, the error may not be on the user’s but on the server side. Server maintenance, misconfigurations, or technical glitches can cause the “Connection to Server Was Reset” error.

Internet Service Provider Issues

Sometimes, the error may be related to the user’s ISP, i.e. Internet Service Provider. Network disruptions, maintenance, or routing problems on the I.S.P.’s end can interfere with the server connection.

Caching Problems

Caching is a common local technique to store website data to enhance loading speed. However, outdated or corrupted cached data can lead to conflicts with the server, resulting in the error.

Troubleshooting Steps

Step 1: Check Network Connectivity

Before delving into complex solutions, ensure your device has a stable internet connection. Verify that other websites and services are accessible without any problems. Consider contacting your Internet Service Provider (ISP) if you encounter broader connectivity issues.

Step 2: Clear Browser Cache and Cookies

Temporary files and cookies stored by your web browser might interfere with the connection to the server. Clearing the cache and cookies can help in resolving this issue.

Step 3: Disable VPN or Proxy

If you use a Virtual Private Network (VPN) or proxy service, disable it temporarily. Sometimes, these services can cause conflicts with email servers.

Step 4: Disable Firewall and Antivirus

Firewalls and antivirus software may mistakenly block connections to certain servers. Temporarily disable these security measures and check if the error persists.

Step 5: Test with Another Device

Attempt accessing your AT&T email account using a distinct device to determine if the problem is isolated to yours. Should the error occur consistently across distinct devices, then there is a strong likelihood that the source lies with either the server or your account configuration.

Advanced Solutions

If the basic troubleshooting steps do not work, you may need to try more advanced solutions.

Solution 1: Adjust MTU Settings

The Maximum Transmission Unit (MTU) setting can affect network connectivity. Adjusting your router or device’s MTU value may help establish a stable connection.

Solution 2: Update Network Drivers

Outdated or corrupted network drivers can lead to connection issues. Make sure to update your network drivers to the latest version.

Solution 3: Modify DNS Settings

Changing the Domain Name System (DNS) settings to Google Public DNS or OpenDNS can sometimes improve server connection reliability.

Solution 4: Check for Software Conflicts

Conflicts between certain software and applications can disrupt network connections. Identify and resolve any software conflicts on your system.


The “Connection to Server Reset” error can be frustrating, but it can be resolved efficiently with the right approach. Users can ensure a stable and uninterrupted email service experience by following the troubleshooting steps and implementing preventive measures.


1. What does “Connection to Server Was Reset” mean?

This error message indicates that the connection to the server was interrupted, and the server reset the connection.

2. Is the issue specific to

While the error mentions, similar connection reset issues can also occur with other servers.

3. Why does the server connection get reset frequently?

Network instability, software conflicts, or server-side problems may cause frequent connection resets.

4. Can a faulty modem cause this error?

A faulty modem or router can lead to connection problems and trigger the “Connection to Server Was Reset” error.

5. How can I contact AT&T support?

You can contact AT&T support through their official website or customer service hotline for assistance with server connection issues.