What Causes the “Error: error:0308010c: digital envelope routines::unsupported” and How to Resolve it?

You are currently viewing What Causes the “Error: error:0308010c: digital envelope routines::unsupported” and How to Resolve it?

Have you ever encountered the frustrating “Error: error:0308010c: digital envelope routines::unsupported” message while using your computer? This error can be a real headache and prevent you from completing important tasks. But, fear not! 

By finding a solution, your computer can resume normal operations.

Technology is integral to our daily lives in the digital era. However, with all the advancements also come numerous technical issues.

One common problem users encounter is the “Error: error:0308010c: digital envelope routines::unsupported” error, which can arise when accessing or using specific applications or files.

When faced with this mistake, remaining calm and maintaining hope is imperative. This common mistake can be easily rectified with a handful of straightforward steps.

In this article, we will explore the potential causes of the error and provide effective solutions to fix it. So, if you’re tired of being halted by this frustrating error message, read and get ready to troubleshoot your way to a solution.

Understanding this Unsupported Error

This error signifies a compatibility problem in establishing a secure connection using digital envelopes, which is essential for encrypted data transmission.

It’s crucial to address this Issue promptly to ensure your online security and the smooth functioning of websites that require secure connections.

Common Causes of the Error

Several factors can contribute to the occurrence of this error. Understanding these causes is the first step towards resolving the issue effectively.

Outdated Browsers

An outdated browser version can lead to compatibility issues, including this digital envelope routines::unsupported error. Browsers regularly release updates to enhance security and fix bugs.

Expired SSL Certificates

SSL certificates are integral to establishing secure connections. If a website’s SSL certificate has expired or is not configured correctly, your browser might reject the connection, triggering the error.

Firewall or Security Software Interference

Overzealous firewall settings or security software can sometimes interfere with secure connections, causing the error to appear.

System Date and Time Mismatch

Inaccurate system date and time settings can disrupt the handshake process between your browser and the server. This misalignment may result in an error notice.

Guide to Resolve the Error

Solution Description
Update OpenSSL Library Ensure you have the latest OpenSSL library installed, as this error might be due to an outdated version.
Check TLS/SSL Configuration Review your application’s TLS/SSL configuration settings to make sure they are correctly configured.
Verify Certificate and Key Pair Ensure that the certificate and key pair you’re using are valid and compatible with your application.
Check Cipher Suites Confirm that the cipher suites used in your application are supported by the OpenSSL library.
Verify System Time Check if your system’s date and time settings are accurate, as SSL/TLS connections can be time-sensitive.
Compatibility with Server Ensure that the server you’re connecting to supports the version of SSL/TLS your application is using.
Debug with Diagnostic Tools Utilize OpenSSL diagnostic tools to gather more information about the issue and potential fixes.
Consult Official Documentation or Forums Look into the official OpenSSL documentation or relevant forums for specific troubleshooting steps.
Seek Expert Assistance If all else fails, consider seeking help from experts or developers experienced with OpenSSL issues.

Update Your Browser to the Latest Model

  • Open your browser.
  • Go to the browser’s settings or options menu.
  • Check for a designated area, like the “About” section. 
  • When an update becomes available, instructions on the screen should be followed.

SSL Certificate Renewal or Update

  • To address SSL certificate issues:
  • Contact the website administrator. Inquire about the SSL certificate’s validity.
  • If it expires, ask them to renew it.
  • If valid, ensure it’s correctly configured on your server.

Disabling Firewall and Security Software Temporarily

Temporarily disable your firewall and security software to check if they are causing the error:

  • Open your firewall/security software.
  • Look for options to disable or turn off protection temporarily.
  • Visit the website to see if the error persists.

Adjusting System Date and Time Settings

To synchronize the date and time on your system, do the following:

  • Access the computer’s configuration menu.
  • Locate the date and time settings.
  • Set them to update automatically.
  • Manually adjust if they need to be corrected.

Taking Preventive Measures

To prevent encountering the error in the future, watch the video below. 

  • Regular Browser Updates: Keep your browser updated to the latest version to ensure compatibility.
  • Scheduled SSL Certificate Renewals: Set reminders for SSL certificate renewals to avoid expiration-related issues.
  • Firewall Configuration for Website Exceptions: Configure your firewall to allow exceptions for secure websites.
  • System Date and Time Synchronization: Enable automatic updates for your system’s date and time settings.

Troubleshooting for Persistent Issues

If the error persists:

  • Clearing Browser Cache and Cookies: Old data might cause conflicts. Clear your browser’s cache and cookies.
  • Trying a Different Network Connection: Switch to a different network to rule out connectivity issues.
  • Checking for Malware or Viruses: Scan your system for malware that might be affecting secure connections.


Encountering the “Error: error:0308010c: digital envelope routines::unsupported” can be frustrating, but you can overcome it with the right knowledge. Following the steps outlined in this article, you can tackle the issue head-on and continue your online activities without interruptions.


1. Why does the error message mention “unsupported routines”?

The error message indicates that your current setup does not support the specific encryption routines required for secure connections.

2. Can using a different browser fix the error?

Yes, a different browser can potentially resolve the issue if the error is specific to your current browser’s configuration.

3. Is this error only related to websites?

While it’s commonly encountered when accessing websites, similar errors can occur in other online interactions involving encrypted data.

4. Do I need to be a tech expert to fix this error?

Not necessarily. The provided steps are designed to be user-friendly and can be followed by individuals with basic technical knowledge.

5. Why is the system date and time important for secure connections?

Secure connections rely on accurate time synchronization to prevent potential security vulnerabilities. Incorrect time settings can trigger security warnings.